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Shipping & Returns

Delivery

Products are shipped out locally in Singapore. All shipments are made through our local reliable courier, Singapore Post Services. We aim to ship your order within 10 business days of your order (excluding shipping duration). You will be notified via email should there be any delay beyond this time frame. Please feel free to contact us for any questions regarding our products.

Exchanges

Request for exchanges must be received within 21 business days and must be returned in a brand new condition with its original packaging. Sale or Clearance items will not be eligible for exchange. Please contact us for any exchange requests: info@raffleshotelgifts.com

Payment

We accept Visa, MasterCard & JCB. If you choose to pay with your credit card, raffleshotelgifts.com will redirect you to the secure PayPal Gateway. There you can enter all your credit card information to complete the purchase transaction securely. As a merchant, raffleshotelgifts.com does not store or have any access to your credit card information.

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