Delivery
We ship out products from our wareshouses in Singapore. All shipments are made through the reliable courier, Singapore Post Services. Our goal is to ship your order within 12 business days of placement. You will be notified via email if there is any delay beyond this time frame. You are always invited to contact us regarding the availability of merchandise or with questions about a product.
EXCHANGES
- REQUESTS FOR EXCHANGES MUST BE RECEIVED WITHIN 14 BUSINESS DAYS and MUST STILL BE IN BRAND NEW CONDITION IN ORIGINAL PACKAGING.
Shipping and Handling charges will not be refunded. - Clearance items are non-returnable.
- Please notify us before exchanging any merchandise at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
Online Credit Card (Visa and MasterCard) Payments
We accept Visa and MasterCard. If you choose to pay your purchases by credit card, raffleshotelgifts.com will redirect you to the secure WorldPay Payment Gateway. There you can enter all your credit card information to complete the purchase transaction.
WorldPay uses 128 bit Secure Socket Layer (SSL) architecture (dependent on browser support), and signed using Thawte digital certificates to encrypt all your credit card data. SSL software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
As a merchant, raffleshotelgifts.com does not store or have any access to your credit card information. So you can be rest assured that it is safe to make payment here.
Refunds will be given at the discretion of the Company Management.
Please contact to the address for more information:
Raffles Hotel, Singapore
1 Beach Road,
Singapore 189673
We can be contacted at (+65) 6337 1886.
